Discover our Michelin Key Package
Sunday yoga sessions
Our weekly yoga sessions with Yoga Stars Collective offer a moment of calm for all levels.
For bookings, email us at welcome@deplesman.com or call +31(0)70 207 6900.
Every Sunday 10:30 AM | €15 p.p. | 60 minutes
Explore the city the Dutch way!
Bike rentals & routes
We offer standard bicycles for rent directly at the hotel, so you can experience the destination like a local. The rental price is €16 per day. While we do not provide electric bikes on-site, our Guest Experience Team will be happy to assist you in arranging an e-bike through a trusted external provider.
Come by our Guest Experience Desk for personalized cycling routes. We’ll gladly highlight the best spots and draw them directly on your city map to help you make the most of your ride.
MAKE THE MOST OF YOUR STAY
Our Guest Experience Services
Let our Guest Experience team help you make the most of your stay. From restaurant recommendations and reservations to museum tips, cycling routes, and local highlights, they’re here to guide you through the best of The Hague. We also offer discounted tickets to selected partner museums, making it easier to explore the city’s cultural side. Whether you’re planning a relaxed afternoon, a memorable dinner, or a full day of discovery, our team is ready to assist with thoughtful advice and practical support.
Boat tours and city experiences
Airport transfers
Booking local favourites
Unique arrangements
Bicycle reservations – Cycling routes and local tips
Discounted tickets for partner attractions and museums
Spa reservations
Frequently Asked Questions
Have a question? You might find the answer below.
We’ve gathered some of the things we’re most often asked to make things a little easier.
If you can’t find what you’re looking for, feel free to reach out to our team.
Do you offer room service?
Stay in, unwind, and let us bring the flavours to you.
Room service is available daily for both lunch and dinner, with every dish freshly prepared in Restaurant Suus. Simply scan the QR code in your room to explore the menu and place your order.
Prefer to order personally? Our guest experience is always happy to assist in any way.
Is there a gym or wellness area?
Yes, we do have a gym available for our guests. It is located on the first floor of the hotel and is open daily from 6:00 AM to 11:00 PM.
Access is free of charge for all guests, and you can enter using your room key.
If you need any additional information or assistance, feel free to reach out to our front desk team. We’re happy to help!
Do you have a bar or lounge?
Yes, we do! Our lobby area seamlessly blends with our bar, Albert, creating a relaxed and welcoming space for guests to enjoy throughout the day. The bar is open from 8:30 AM to 11:00 PM on weekdays, and from 12:00 PM on weekends.
We serve a variety of drinks and snacks, including sandwiches and light bites—perfect for a casual lunch or an informal gathering.
In the evening, it’s the ideal spot to unwind with a curated drink, whether you’re in the mood for a pre-dinner aperitif or just looking to relax after a day out.
Feel free to stop by anytime during opening hours—we’ll be happy to serve you!
Do you offer laundry or dry-cleaning services?
We do not have in-house laundry or dry-cleaning services, but we can arrange this through a trusted external company. If the clothes are picked up around 9:00 AM, they can typically be returned the same afternoon.
For more details regarding pricing and availability, please feel free to ask at the reception desk, our team will be happy to assist you with the arrangements.
Is there free Wi-Fi throughout the hotel?
Yes, we offer free Wi-Fi throughout the hotel, including all guest rooms and common areas. You’ll also have access to complimentary Wi-Fi in our restaurant and bar area, so you can stay connected wherever you are during your stay.
If you need any help connecting, feel free to ask our Guest Experience team!
Do you rent bicycles or e-bikes?
Yes, we offer standard bicycles for rent directly at the hotel. The price for this is 16 euros per day. We don’t offer electric bikes, the Guest Experience Team can assist you with renting electric bikes from an external party.
Do you have secured bike parking?
Yes, we provide a covered and secured bike storage. You can open the storage with your room key.
Do you have parking on-site?
Yes, private parking is available at €25 per night or €3 per hour.
Is the hotel wheelchair accessible?
Yes, the hotel and restaurant are both wheelchair accessible.
Do you have wheelchair-accessible rooms?
Yes, we have a number of accessible rooms. Contact our Guest Experience team to check availability.
Do you offer family rooms or connecting rooms?
Yes, we do offer family-friendly accommodation options. Our suites are ideal for families, featuring a double bed and a sofa bed, comfortably accommodating up to 4 people. We also have connecting room options, such as:
A Deluxe Twin Room (with two separate beds) connected to a Deluxe Suite (with a double bed and sofa bed)
A Standard Double Room (double bed) connected to a Standard Suite Grand (also with a double bed and sofa bed).
These combinations are perfect for families who want extra space and privacy while staying close together.
If you’re interested in booking a family or connecting room, we recommend contacting us directly by phone. Our team will be happy to help you choose the best option and advise you on which specific room types to book to suit your needs.
We look forward to assisting you!
Do you provide baby cots?
Yes, baby cots are available free of charge upon request. Please let us know in advance.
Is it possible to add an extra bed for a child in my room?
Yes, we can make up a sofa bed for you in some of our rooms. Please check availability and room suitability with our Guest Experience team in advance.
What payment methods do you accept?
We are a cashless hotel, which means all payments for rooms and services at the front desk must be made by credit or debit card. A valid credit card is required to make a reservation. If you don’t have a credit card, you’re welcome to contact us via email, and we can assist with the reservation. In that case, payment will need to be completed immediately via a secure payment link, such as iDeal.
Please note that while the hotel itself is cashless, we do accept cash payments at the bar and restaurant.
If you have any questions or need help with your booking, feel free to reach out, we’re happy to help!
Are smoking rooms available?
Our hotel is fully non-smoking, which means smoking is not allowed in the rooms or on the restaurant terrace. If you wish to smoke, we kindly ask that you do so outside the building in the designated smoking areas. Thank you for your understanding and cooperation!
Do you offer airport transfer or shuttle service?
We do not offer a dedicated airport transfer or shuttle service, but we will be happy to arrange a taxi for you upon request. If you’d like us to book one in advance or need assistance during your stay, just let us know—we’re here to help make your journey as smooth as possible.
What languages are spoken by our team?
Our team is proud to speak a variety of languages to ensure our guests feel welcome and well-assisted. Languages spoken by our staff include English, Dutch, Spanish, Italian, Ukrainian, Portuguese, and German.
If you have any specific language preferences during your stay, please don’t hesitate to let us know, we’ll do our best to accommodate you.