Please note that the conditions depend on the type of rate you book.

If you book a non-refundable rate, the full stay will be charged and cannot be refunded.
If you choose a flexible rate, you can modify or cancel your reservation without any charge. However, if the modification results in a higher rate, the difference will need to be paid.
For bookings made through third-party platforms, any changes or cancellations must be requested directly through them.

In certain cases, we may be able to modify or cancel a non-refundable booking without charge, but this is only possible under exceptional circumstances. If you believe your case qualifies, please contact us directly or reach out to the third-party platform you booked through.

Check-in is from 15:00. Check-out is until 11:00.

Do you offer early check-in or late check-out?

We are pleased to offer both early check-in and late check-out options to make your stay more comfortable. These services are always subject to availability on the day of arrival or departure, and we recommend requesting them in advance whenever possible.

Late check-out options:

Until 1:00 PM – €25
Until 3:00 PM – €50
Until 5:00 PM – €75
Early check-in:

From 12:00 PM – €30
Please note that these options depend on room availability and occupancy levels, so we advise you to contact us a day or two before your arrival or departure to confirm whether the service can be provided.

If you’d like us to add any of these options to your booking, feel free to let us know and we’ll be happy to assist.

Stay in, unwind, and let us bring the flavours to you.

Room service is available daily for both lunch and dinner, with every dish freshly prepared in Restaurant Suus. Simply scan the QR code in your room to explore the menu and place your order.

Prefer to order personally? Our guest experience is always happy to assist in any way.

Yes, we do have a gym available for our guests. It is located on the first floor of the hotel and is open daily from 6:00 AM to 11:00 PM.

Access is free of charge for all guests, and you can enter using your room key.

If you need any additional information or assistance, feel free to reach out to our front desk team. We’re happy to help!

Yes, we do! Our lobby area seamlessly blends with our bar, Albert, creating a relaxed and welcoming space for guests to enjoy throughout the day. The bar is open from 8:30 AM to 11:00 PM on weekdays, and from 12:00 PM on weekends.

We serve a variety of drinks and snacks, including sandwiches and light bites—perfect for a casual lunch or an informal gathering.

In the evening, it’s the ideal spot to unwind with a curated drink, whether you’re in the mood for a pre-dinner aperitif or just looking to relax after a day out.

Feel free to stop by anytime during opening hours—we’ll be happy to serve you!

We do not have in-house laundry or dry-cleaning services, but we can arrange this through a trusted external company. If the clothes are picked up around 9:00 AM, they can typically be returned the same afternoon.

For more details regarding pricing and availability, please feel free to ask at the reception desk, our team will be happy to assist you with the arrangements.

Yes, we offer free Wi-Fi throughout the hotel, including all guest rooms and common areas. You’ll also have access to complimentary Wi-Fi in our restaurant and bar area, so you can stay connected wherever you are during your stay.

If you need any help connecting, feel free to ask our Guest Experience team!

Dogs are very welcome at De Plesman for €30 per stay. While they’re not allowed in the restaurant, they’re welcome on the terrace and in the lobby. Cats are not permitted.

Yes, we offer standard bicycles for rent directly at the hotel. The price for this is 16 euros per day. We don’t offer electric bikes, the Guest Experience Team can assist you with renting electric bikes from an external party.

Yes, we provide a covered and secured bike storage. You can open the storage with your room key.

Yes, private parking is available at €25 per night or €3 per hour.

Yes, the hotel and restaurant are both wheelchair accessible.

Yes, we have a number of accessible rooms. Contact our Guest Experience team to check availability.

Yes, we do offer family-friendly accommodation options. Our suites are ideal for families, featuring a double bed and a sofa bed, comfortably accommodating up to 4 people. We also have connecting room options, such as:

A Deluxe Twin Room (with two separate beds) connected to a Deluxe Suite (with a double bed and sofa bed)
A Standard Double Room (double bed) connected to a Standard Suite Grand (also with a double bed and sofa bed).
These combinations are perfect for families who want extra space and privacy while staying close together.

If you’re interested in booking a family or connecting room, we recommend contacting us directly by phone. Our team will be happy to help you choose the best option and advise you on which specific room types to book to suit your needs.

We look forward to assisting you!

Yes, baby cots are available free of charge upon request. Please let us know in advance.

Yes, we can make up a sofa bed for you in some of our rooms. Please check availability and room suitability with our Guest Experience team in advance.

We are a cashless hotel, which means all payments for rooms and services at the front desk must be made by credit or debit card. A valid credit card is required to make a reservation. If you don’t have a credit card, you’re welcome to contact us via email, and we can assist with the reservation. In that case, payment will need to be completed immediately via a secure payment link, such as iDeal.

Please note that while the hotel itself is cashless, we do accept cash payments at the bar and restaurant.

If you have any questions or need help with your booking, feel free to reach out, we’re happy to help!

To book a room, a credit card is required as a guarantee. However, this does not mean you’ll be charged immediately, unless you have booked a non-refundable rate, in which case the full amount is charged at the time of booking.

For flexible bookings, the card is simply used to secure the reservation, and payment can be made at check-in.

If you have any questions about the payment process or need assistance choosing the right rate, feel free to contact us—we’re happy to help!

Our hotel is fully non-smoking, which means smoking is not allowed in the rooms or on the restaurant terrace. If you wish to smoke, we kindly ask that you do so outside the building in the designated smoking areas. Thank you for your understanding and cooperation!

We do not offer a dedicated airport transfer or shuttle service, but we will be happy to arrange a taxi for you upon request. If you’d like us to book one in advance or need assistance during your stay, just let us know—we’re here to help make your journey as smooth as possible.

Our team is proud to speak a variety of languages to ensure our guests feel welcome and well-assisted. Languages spoken by our staff include English, Dutch, Spanish, Italian, Ukrainian, Portuguese, and German.

If you have any specific language preferences during your stay, please don’t hesitate to let us know, we’ll do our best to accommodate you.